Privacy Policy

Uvita Play, located in Uvita, Costa Rica, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or book our golf and multisport simulator facilities.

1. Information We Collect

We may collect the following information when you contact us or make a booking:

Your name, email address, and phone number.
Booking details, including your reservation date and time.
Payment and transaction information needed to process your booking.
Any other information you voluntarily provide to us.

Payments may be processed by third-party payment providers. We do not intentionally collect or store full payment card details on our own systems.

2. How We Use Your Information

We use your information to:

Manage and confirm bookings.
Process payments and communicate about reservations.
Respond to questions and provide customer service.
Operate, maintain, and improve our business.
Meet applicable legal and accounting requirements.
We will not sell your personal information to third parties.

3. Booking Services and Third Parties

We may use third-party service providers, including our booking system, Bookeo, and payment processors, to operate our business.

These providers may process your information as necessary to provide their services, subject to applicable requirements.

We may also disclose information when required by law or when necessary to protect our legal rights.

4. Cookies and Website Data

Our website and third-party services may use cookies or similar technologies to operate properly, understand website usage, and improve your experience.

You can manage cookies through your browser settings. Where required, we will request your consent before using non-essential cookies or similar technologies.

5. How We Protect Your Information

We take reasonable steps to protect your personal information against unauthorized access, loss, misuse, or disclosure.

We keep personal information only for as long as reasonably necessary for the purposes described in this policy or as required by law.

6. Your Privacy Rights

Under applicable Costa Rican data protection law, including Law No. 8968, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your information where legally permitted.
Withdraw your consent to certain uses of your information.
To exercise these rights, please contact us using the details below. We will respond in accordance with applicable law.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Uvita Play
Uvita, Puntarenas, Costa Rica
Email: booking@uvitaplay.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.